contact center
we are equipped with vernacular capabilities to service customers in more than 10 languages, including English, Hindi and regional languages. Services include handling customer complaints and inquires, customer lifecycle management, business analytics, partner support and upselling
what we offer
customer service
leveraging our industry specific knowledge, we enable our clients to maintain and build relationships with their customers. In addition to handling customer complaints and inquires at our contact centers, we also provide after-sales support, revenue management and order processing services.
partner support
we deploy reliable technology to support sellers and partners of our customers. This includes, but not limited to, coordination between different teams, customers, shipping partners etc.
life cycle management
we offer continuous improvement in customer lifecycle management through appropriate contact strategy, relevant revenue enhancement opportunities, trend analysis and predictive churn management etc.
why our customers choose us
24/7 support
we serve our clients round the clock to adapt to the evolving customer requirements
scalability
we target sustained growth with flexible resources to increase profits and decrease operational costs
reliability
we offer flexible support to increase satisfaction among your customers
adaptable solutions
with domain expertise, we service our clients as per their industry and needs
our case studies
creating customer feedback channels through multiple technology platforms
solutions for e-commerce and online sales including e-commerce analytics, conversion rate optimisation, catalogue management, logistic management, loyalty programs as well as return and
refund management.
