Chief Operating Officer
Nitin is the Chief Operating Officer of our Company. He has been associated with Cogent since July 9, 2014. He was appointed as the Chief Operating Officer of our Company on January 13, 2022. He holds a bachelor’s degree in mechanical engineering from Punjab Engineering College, Chandigarh. He has been associated with the CXM industry for 18 years handling senior positions in delivery and support functions and has worked with IBM Daksh and Tata Business Support Services prior to joining Cogent.
He is a certified Six Sigma Blackbelt and a Lead Auditor for ISO systems with hands on deployment experience on COPC and Statistical Process Control techniques. His roots in quality enable him to take both discrete and connected views of individual process steps and imbibe excellence in execution.