Privacy Policy

This Privacy Policy sets out how the Company (“We” or “Us”) use and protect any information that you give Us when you use this Website.

Our Privacy Policy complies with the requirements of the Information Technology Act, 2000 read with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and captures the specific requirements in relation to the collection and use of sensitive personal information.

You must keep the following in mind while using the Website:

  • Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this Privacy Policy periodically.
  • By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access the Website.
  • By mere use of the Website, you expressly consent to Our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is by reference incorporated into and subject to the Terms of Use.

INFORMATION WE COLLECT

  • Personal Information

We use your information to assist us to communicate with you about our products and services, update our records, display content such as customer reviews and recommend services that might be of interest to you.

The personal information that we collect on our Website comes under two general categories:

  • Personally Identifiable Information

This refers to information that lets us know who you are or things specifically about you. 

  • Visitors

You can browse Our Website without sharing any personally identifiable information. We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies” and we obtain certain types of information when your Web browser accesses our website. If you want to register with us, you may voluntarily provide your personally identifiable information (name, email address, or telephone number) to be shared with us. We might also maintain a record of your contact information to help us provide better services in case you contact us again. We may use this information for internal analysis and provide you with location-based services, such as advertising, search results, and other personalized content.

  • Surveys and Promotions

You may voluntarily provide personally identifiable information to participate in occasional surveys, user polls, or to answer questionnaires. This information is used by us to better Our products and services. We may also use this information to provide you marketing and promotional material. If you do not wish to receive any such material, you can adjust the setting for the same through a link provided in the email communication or send us an email at email@cogenteservices.com

  • Cookies

Cookies are alphanumeric identifiers that We transfer to your computer’s hard drive through your web browser to enable Our systems to recognise your browser and to provide features such as recommended for you.

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps Us analyse data about webpage traffic and improve Our Website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help Us provide you with a better Website by enabling Us to monitor which pages you find useful and which you do not. A cookie in no way gives Us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Website.

Sharing of Personal Information

We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.

We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, for the fulfillment of your orders, or for enhancing your experience, or to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

Cookies: 

Additionally, you may encounter “cookies” or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.”

SHARING OF DATA AS PER LEGAL REQUIREMENTS

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public

YOUR CONSENT

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy.

If We decide to change Our Privacy Policy, We will post those changes on this page so that you are always aware of what information We collect, how We use it, and under what circumstances We share it.

GENERAL PROVISIONS

By accessing the Website, you have agreed to the terms set out in this Privacy Policy.

Unless stated otherwise, the Privacy Policy applies to all information that We have about you and your account. 

By using this Website and the products, content, and services provided on the Website, you agree and acknowledge that your personal information collected through the Website may be transferred across national boundaries and stored and processed in the country around the world. You also acknowledge that in certain countries or with respect to certain activities, the collection, transfer, storage, and processing of your information may be undertaken by Our trusted third-party vendors or agents of such as credit card processors, web hosting providers, communication services, and web analytic providers, to help facilitate Us in providing certain functions. Such third-party vendors will have similar policies to ensure that your personal information is not misused.

We will not reduce your rights under this Privacy Policy without your explicit consent. We may make changes to this Privacy Policy, from time to time at Our sole discretion or on account of changes in the law.

If you choose to visit the Website, your visit and any dispute over privacy are subject to this Privacy Policy and the Website’s Terms of Use, if any. In addition to the foregoing, any disputes arising under this Privacy Policy shall be governed by the laws of India. 

NOTICES AND REVISIONS

If you have any concerns about privacy at www. cogenteservices.com, please contact us with a thorough description at  email@cogenteservices.com and We will try to resolve the issue for you.

Our business changes constantly and Our Privacy Policy and the Terms of Use, if any also change on a regular basis. We recommend that you should check Our Website frequently to see recent changes.

Unless stated otherwise, Our current Privacy Policy applies to all information that We have about you and your account.

GRIEVANCE OFFICER

In accordance with IT Act 2000, and rules made thereunder, the Grievance officer can be reached on email@cogenteservices.com