Cogent’s versatile EMS ensures robust in-bound and out-bound communication with current and potential clients to retain and increase traffic in your lead generation pipeline.
Our industry specific knowledge and framework helps maintain and build a great relationship with your customers. Cogent’s effortless servicing and technical support builds trust.
We employ the most reliable technologies to offer safe credit and debit card processing along with supplementary services. All payment processes are optimized to maximize security and offer satisfactory transactions.
Improving sustainability standards for small, medium, and large enterprises. We offer continuous improvement in product life cycle management through smart targeting, organization, analysis, and product information storage.
Our upselling strategy educates customers and improves their brand awareness. The employees are trained to employ the most sophisticated verbal processes for positive response to upselling your products and services.
We serve our clients around the clock to adapt to the ever-evolving digital space
We target sustained growth with flexible resources to increase profits and decrease operational costs
We offer definitive and flexible support to build a high satisfaction index among your customer
With deep domain expertise, we service our clients as per their industry and need
The client – a leader in online pharmaceuticals, offering an extensive array of products ranging from Ayurveda to allopathic medicines and everything in between, was suffering from poor management of customer relationships. Irrespective of their ...
FULL CASE STUDYOver the past decade companies have been struggling to recalibrate their customer engagement strategies. Customers have become used to getting personalized services at a shorter turnaround times (TAT) and expect nothing less. At Cogent, we ...
FULL CASE STUDY