2004 onwards

Present in 7 major cities across India

10,000 and counting

A strong family growing each day

10 Languages

Hindi, English and regional

We operate in a competitive environment. Our multilingual capabilities provide operational excellence and help you to improve business processes and performance.

Cogent is an Indian CXM solutions provider facilitating businesses and brands to redefine their customer experience management in the digital age. Since 2004, we continue to deliver industry-specific results and an approach that strengthens customer relations and differentiates you from your competitors. We design and administer customer experience through digital solutions such as automation, analytics and AI/ML-based solutions.

Count on us for measurable growth within your operations through domain experts, contact centres, and back-office processes. We have emerged as one of the most trusted and dependable service partners for our clients to redefine CXM in the digital age.

Our Team

  • Abhinav Singh

    Co-founder & Managing Director

  • Gaurav Abrol

    Co-founder & Chief Executive Officer

  • Pranjal Kumar

    Co-founder & Chief of Corporate Affairs

  • Jaspreet Singh Arora

    Chief Financial Officer

We are spread across 7 cities, with more than 10,000 employees across India