Solutions for e-commerce and online sales including e-commerce analytics, conversion rate optimisation, catalogue management, logistic management, loyalty programs as well as return and refund management.
We create presentable key products information to engage our clients’ potential customers. Our services include catalogue updating maintenance, conversion and data indexing for online use or offline database/inventory management.
We help control and supervise the movement of goods including documentation management, support for transportation management, inventory management, materials handling and order fulfilment.
We help design and administer our clients’ loyalty programs and provide seller support services.
We help our clients manage customers who wish to return and refund their product. Our services include coordinating with customers, logistics partners and sellers to ensure that the returns and refunds are processed within the agreed service level agreements.
We serve our clients round the clock to adapt to the ever-evolving digital space
We target sustained growth with flexible resources to increase profits and decrease operational costs
We offer definitive and flexible support to build a high satisfaction index among your customer
With deep domain expertise, we service our clients as per their industry and need
Customer satisfaction feedback was not obtained in a structured manner and feedback lack details and accuracy
FULL CASE STUDYDuring the peak summer season, our clients struggled to manage increase in customer interactions within a limited time span.
FULL CASE STUDY