Tailored Solutions

  • Digital Transformation

    Leveraging technology, we provide digital transformative services to enhance the way brands connect with their online audience. We deliver the latest digital marketing solutions and insights across multiple platforms to help brands achieve their digital goals.

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  • Contact Center

    We are equipped with vernacular capabilities to service customers in more than 10 languages, including English, Hindi and regional languages. Services include handling customer complaints and inquires, customer lifecycle management, business analytics, partner support and upselling.

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  • Customer Experience Management and Back-end Services

    We have omnichannel capabilities across chat, e-mail, advanced interactive voice response (“IVR”), voice and artificial intelligence (“AI”) based chatbot solutions. Our AI based chatbot is a hybrid chatbot that can automatically handle customer interactions but can also seamlessly hand contact over to live CSA to manage more complex situations.

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  • Back Office Solutions

    Solutions for e-commerce and online sales including e-commerce analytics, conversion rate optimisation, catalogue management, logistic management, loyalty programs as well as return and refund management.

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A Complete
Outsourcing Partner

We are one of the most trusted and dependable service partners for our clients to redefine CX management (CXM) in the digital age

About Us

Why Our Customers Choose Us

24/7 Support

We serve our clients round the clock to adapt to the evolving customer requirements

Scalability

We target sustained growth with flexible resources to increase profits and decrease operational costs

Reliability

We offer flexible support to increase satisfaction among your customers

Adaptable Solutions

With domain expertise, we service our clients as per their industry and needs